You know that when a technology becomes ubiquitous at the Consumer Electronics Show, it has hit the mainstream. All-in-one PCs, normally a form factor popular in the B2B market in the last decade, are now even making their way into consumers’ hands. And that is good news for everyone: manufacturers, businesses, and consumers.
A few statistics address the trend. The NPD Group estimated that 34% of the PCs sold in July 2011 were all-in-one PCs. IDC projected that nearly 16% of commercial PC purchases will be all-in-ones by the end of 2012. PC World stated that in 2011, all-in-one PCs transitioned from a novelty to a strong product category, exhibiting powerful performance in a compact form.
During 2011, the big PC manufacturers introduced some new all-in-one PC designs that can be used by business and consumers: Apple released one, HP released two, and Dell released one. Of course, they have a lot of catching up to do in order to compare with Cybernet, because we released 5 new all-in-one LCD PCs and one keyboard PC, for a total of 6 in 2011. Our primary business is all-in-one PCs, however, so that is to be expected. Our PCs are mainly used for B2B purposes, and a growing number of them are for specialized markets such as health care, who have a very specific set of requirements.
All-in-one PCs are also evolving in terms of features. Most of the new all-in-one computers are widescreen models, which are great for multitasking. Many have touch screen capability (single or multi-touch). The processors and graphics capabilities available in all-in-ones are comparable to what you’d find in a standard PC tower configuration. These trends all beg the question: why NOT an all-in-one PC? Indeed, the market has answered.
Cybernet iOne-H5 widescreen multi-touch
With the advent of ATMs, many people predicted that bank teller jobs would disappear. Well, that hasn’t happened yet, mainly because tellers still provide valuable services to customers that an ATM or online banking just can’t handle. Examples include: preparing cashier’s checks, providing change for merchants, resolving issues with banking statements, advising customers on foreign exchange rates, cashing checks, selling savings bonds, opening new accounts, selling or issuing certificates of deposit, ordering imprinted checks, ordering ATM and credit cards, advising customers on bundled services to lower their fees, and processing wire transfers. That is a pretty long list!
To provide these services, tellers need fast and reliable PCs at their teller windows or stations. Banking records that tellers routinely access must be readily available while the customer is standing in front of them. Processing transactions like wire transfers or ordering cards must happen quickly so as to not keep the customer waiting. And if something goes wrong with a PC during banking hours, the IT staff has to be able to access the computer and fix it quickly. Many PCs can handle that load today, but the problem is that there is not a lot of physical space available for traditional PC tower configurations where the tellers are located, so banks are now using all in one PCs: either LCD PCs or keyboard PCs. All-in-one PCs are space-saving, reliable, powerful, and are very easy to service because they can be accessed from the teller counter instead of the floor, with no messy cables running everywhere.
Many of Cybernet’s customers have used our all-in-one keyboard PCs or LCD PCs with great success. Our two most popular models that banks purchase are the ZPC-series keyboard PC and our iOne-series LCD PC. Here are the latest versions of both:
Cybernet ZPC-D5
Cybernet iOne-GX45
Not only have the Cybernet all-in-one PCs freed up space at the teller windows, but they also provide powerful computing resources to track daily transactions and use administrative applications. Our customers find that our all-in-one PCs are very easy to deploy and are powerful enough to run complex banking software. Their superior reliability is also a huge benefit, because the PCs have to perform continuously during banking hours and beyond. Here are some of the customers who use Cybernet’s all-in-one PCs to support their bank teller operations; click on the logos to read their success stories:
THE SAVINGS BANK:
SPENCER SAVINGS BANK:
NATIONAL IRON BANK:
NEWFIELD NATIONAL BANK:
BANK ANNAPOLIS:
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